Hello.
Our engineering department has received your RMA and is analyzing it now!
Remember to look at your status occasionally, as ERMA updates it real time!
Thank you!
Customer Service Department | Klein Electronics, Inc. | Since 1991
349 N. Vinewood Street | Escondido, CA. 92029 | 800.959.2899
Klein Electronics, Inc. 2017 www.HeadsetUSA.com 760.781.3220 800.959.2899